My Kobo Elipsa arrived today, and I’ve been having fun exploring it. Taking notes on almost any e-book is effortless and cool. Both notebook formats are excellent and work flawlessly for me.
So I decided to test the kobo store and purchased a new book. The book never arrived. I checked my account on kobo.com and sure enough, there was the purchase. And visiting the book’s page on kobo.com showed that I already owned the book. However, the book still didn’t show up on the Elipsa. It also didn’t show up on my iPad and iPhone running Kobo’s app. Nor did it show up on my Kobo Clara HD. I’ve even repaired my account a few times. No luck. I’ve purchased ebooks on the Kobo store for years, and never run into this problem. Visiting the store again on my Elipsa and trying to repurchase the book gives me a “We are sorry but this item is not available in your region” message, which is incorrect since they already charged me for it.
I mentioned this in another thread, but thought it should have its own just in case somebody else was running into the same problem. I’m running the very latest firmware (4.28.17826) Anybody else running into this glitch? I haven’t reached out to kobo yet just in case somebody online already had a solution, but I’ll probably reach out to them soon.
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