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Old 06-22-2021, 11:19 PM   #1
enuddleyarbl
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Posts: 776
Karma: 1538394
Join Date: Sep 2013
Device: Kobo Forma
Logged Out of Overdrive, Wouldn't Log Back On

Just passing this on for anyone else running into it. My wife went to search OverDrive on her new Forma for a book to read and it wouldn't give her the option. Checking Settings > OverDrive, we found that it had logged her out. When we tried to log her back in to OverDrive, it refused. It just kept cycling back to the OverDrive login screen. She could get to the library's Libby stuff just fine. But, the Forma just refused to let her sign in.

Searching around here, it looked like the only thing that fixes this is to do a Factory Reset on the device. After fighting with it for a bit, that's what we ended up doing (Settings > Device Information > Factory Reset Your Ereader. Of course, that removes all the sideloaded stuff (as well as the settings), so I'm in the process of sending everything back over and reconfiguring things for her. For me, this wouldn't be a problem. But, since this happened to her, it's not happy times.

Does anyone have any idea why this happens? She was happily logged into OverDrive just a couple of days ago. Then, out of the blue, locked out of it.
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