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Old 06-22-2021, 04:36 PM   #1
porphyry5
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porphyry5 began at the beginning.
 
Posts: 69
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Join Date: Apr 2013
Device: Kobo Clara, Onyx Boox Monte Cristo
[SOLVED] How get Warranty service for Kobo Clara HD

Bought Kobo Clara HD on 4/21/21. Item is now completely unresponsive to power button or charging.

Their US Warranty document lists http://kobo.frontlinesvc.com/app/lanpag to request warranty service from. Attempting to connect to this site always returns

Quote:
Hmm. We’re having trouble finding that site.

We can’t connect to the server at kobo.frontlinesvc.com.
As other kobo sites are freely available I'm wondering if there is a misprint in the address?

Last edited by porphyry5; 06-24-2021 at 03:55 PM. Reason: show that solution given
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