I'm glad of your help wherever you give it, hari!
Eventvwr (thank you - i didn't know about this) showed a few errors last night - some aren't showing today. (Is it normal for them to vanish from the list?)
The only one that mentions the iLiad by name was on 7 March - Event ID: 1000
'Faulting application iliadcompanionsoftware.exe, version 1.1.4.0, faulting module iliadcompanionsoftware.exe, version 1.1.4.0, fault address 0x00003530.'
The ones i saw last night were event 11 and 51, i think. I had to stop before i could copy them or reply on here.
The pc has been having some timeouts and some usb problems too, but i'm not sure that's it. The camera has always connected fine by usb. Day before yesterday, a pendrive started to freeze (just as the iLiad has been) and my husband did something clever(!
) to the port; after that the pendrive was fine, and the iLiad connected fine yesterday morning but went back to the old problems of freezing in the evening.
Today i've had an email from iRex Support (that's 6 days including the weekend, Terminal Illness fyi) saying:
'I suspect the iliad user memory is corrupted i.e some files are corrupt (and basically lost)
'Please drag folder by folder from you \r ilaid to a location on your PC.
Likely one or some files will fail.
'Then format the iliad when connected to the PC - same as any USB stick.'
This echoes what my instinct was saying. But i'm going to scandisk the iLiad before i remove all files.