Quote:
Originally Posted by Rumpelteazer
Yesterday I had a customer complaining about the price of a light bulb for his daughter's bedside lamp: €2.00 (since he didn't want to pay €4.50 for an LED light bulb). Whilst waiting for me to get and test the light bulb he saw the light bulb shaped outdoor light fixture we have. He wanted one, I told him the price €99.95, excluding light bulb. But he wanted it and also bought a €9.00 LED light bulb for it.
It isn't uncommon, customers complaining about the price (usually a couple of euros) of something they need, but when they see something they want the price isn't an issue.
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Who's to say it isn't money well spent if it makes someone happy?