MobileRead Forums - View Single Post - Problems on detecting Kobo Libra H20 on Macbook pro 2020

scatolabox · 06-17-2021, 06:28 AM

Hi you all,
I have already called the assistance number of Kobo, and Apple too - and they suggest me to call the other part, obviously. Then this is a desperate test to see if someone else solved in another way my problem.

I have bought a Macbook pro 2020. And I recently bought also a Libra H20.
With an adaptors, I am able to charge the Kobo but not to "see it" as device, in any way possible.

I changed several adaptors but none of them made my Kobo be detected. I tried to download Kobo App. Nothing - it blocks asking me to connect the device.
I tried to change USB ports, 2.0 or 3.0 from the same adaptor. Nothing. I tried to format my Kobo to original settings. Nothing.
My Kobo works fine in other 2 Windows computers, it has not any deficiency.

Is there someone of you which solved this issue? Thank you very much in advance.

06-17-2021, 06:28 AM	#1
scatolabox Junior Member Posts: 2 Karma: 10 Join Date: Jun 2021 Device: Kobo Libra H20	Problems on detecting Kobo Libra H20 on Macbook pro 2020 Hi you all, I have already called the assistance number of Kobo, and Apple too - and they suggest me to call the other part, obviously. Then this is a desperate test to see if someone else solved in another way my problem. I have bought a Macbook pro 2020. And I recently bought also a Libra H20. With an adaptors, I am able to charge the Kobo but not to "see it" as device, in any way possible. I changed several adaptors but none of them made my Kobo be detected. I tried to download Kobo App. Nothing - it blocks asking me to connect the device. I tried to change USB ports, 2.0 or 3.0 from the same adaptor. Nothing. I tried to format my Kobo to original settings. Nothing. My Kobo works fine in other 2 Windows computers, it has not any deficiency. Is there someone of you which solved this issue? Thank you very much in advance.