Thread: Kobo & planned obsolescence
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Old 06-15-2021, 07:55 AM   #8
davidfor
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Posts: 24,905
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Join Date: Jul 2011
Location: Sydney, Australia
Device: Kobo:Touch,Glo, AuraH2O, GloHD,AuraONE, ClaraHD, Libra H2O; tolinoepos
Quote:
Originally Posted by mr-lucas View Post
I do not agree with you that my conclusion is incorrect. Both in the e-mail I received on 29-01-2019 and on the Kobo support article it states:

However, in my case I did update to this latest version on time, but still I was not able to exit the setup process after a factory reset. What should I have done different?
The firmware update does not change what happens when you do a factory reset. In fact, the point of the factory reset should be to wipe any firmware updates.

And in answer to the question, "How do I update my Kobo Mini's software?" Kobo has:
Quote:
To update the Kobo Mini’s software:

Follow the prompts on your Kobo Mini to install the update before February 28th, 2019. If you are unable to do this before February 28th, 2019, you will need to install the update manually using the Kobo Desktop Application for Windows or OSX.
Followed by the instructions.

The only thing missing on the page is an explicit statement that this has to be done if you do a factory reset.
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