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Old 06-11-2021, 03:46 PM   #1
Uncle Robin
Diligent dilettante
Uncle Robin ought to be getting tired of karma fortunes by now.Uncle Robin ought to be getting tired of karma fortunes by now.Uncle Robin ought to be getting tired of karma fortunes by now.Uncle Robin ought to be getting tired of karma fortunes by now.Uncle Robin ought to be getting tired of karma fortunes by now.Uncle Robin ought to be getting tired of karma fortunes by now.Uncle Robin ought to be getting tired of karma fortunes by now.Uncle Robin ought to be getting tired of karma fortunes by now.Uncle Robin ought to be getting tired of karma fortunes by now.Uncle Robin ought to be getting tired of karma fortunes by now.Uncle Robin ought to be getting tired of karma fortunes by now.
 
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Posts: 3,661
Karma: 52758936
Join Date: Sep 2019
Location: in my mind
Device: Kobo Sage; Kobo Libra Colour
KOBO HAS A PHONE!

After trying my luck by buying another $50 gift card to see if I got another 1000 bonus points (I didn't), I decided to to check with Kobo support to get clarity on why not. I waded through the help menu and after exhausting the usual obfuscatory options, I was STUNNED to discover that there's a listing of ACTUAL PHONE NUMBERS TO CALL!

Clearing up my issue by talking with someone was almost worth the disappointment of not getting a "free" 1000 points. Here are the Anglophone countries' numbers

Call Us
Canada / US : 1-800-368-5390
Australia : 1-800-612-739
New Zealand : 0-800-466-458
Ireland : 1-800-902-221
United Kingdom : 0-800-404-9511
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