I had ordered something from a big Dutch webshop,
Bol.com. Today it was shipped, and I got an email notifying me. But instead of providing a link to the tracking website it told me to download their app to follow my package.
I don't want to use their app, the last time I used it it was just their website and it was clunky and didn't work as smooth as when I just used my browser. I don't use that website often, so I don't want an app taking up space when I use it only once or twice a year. And I don't want to use it because they try to force me to use it.
At the bottom of the email you could let them know if you liked or disliked the mail. I clicked on dislike and explained why. I know it won't do any good, but still.