Thread: Where to Buy Books for Kobo?
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Old 06-06-2021, 10:32 PM   #42
davidfor
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Join Date: Jul 2011
Location: Sydney, Australia
Device: Kobo:Touch,Glo, AuraH2O, GloHD,AuraONE, ClaraHD, Libra H2O; tolinoepos
Quote:
Originally Posted by DaveLessnau View Post
I've seen no Feedback button (blue or otherwise) on any page on the Kobo site.
Do you have a Javascript blocker running? The button is definitely there. I have used it several times over the years. But, I have noticed that people seem to be blind to it. I have pointed it out to others in this forum far to many times.
Quote:
The Help links go to a FAQ that's of no use. The Contact Us button at the bottom of the FAQ supposedly lets me Chat with them, points me to their Facebook or Twitter pages, or lets me email them. But, Chat doesn't work, I'm not on Facebook or Twitter, and the email options don't have anything for technical issues with books.
Yes, the help option show FAQ pages that are probably not useful in this case. And unfortunately, there are a couple of steps from there. But, the Contact Us button leads to a drop-down with some categories. Selecting one will show more FAQ and another "Contact Us" button. Clicking that shows me choices of "Chat with us Recommend", "Call Us" and a social media. The "Chat with us" option does work.
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