Quote:
Originally Posted by davidfor
You mean, apart from the floating blue "Feedback" button on the right-hand side of all pages? Or the "Help" link that is in two places (top-right corner and in the first column in the grey section at the bottom). The latter takes you to help and FAQ pages, but there is a "Contact us" at the bottom of each of the help pages. Both will lead you to a chat option or a way to submit an issue.
|
I've seen no Feedback button (blue or otherwise) on any page on the Kobo site. The Help links go to a FAQ that's of no use. The Contact Us button at the bottom of the FAQ supposedly lets me Chat with them, points me to their Facebook or Twitter pages, or lets me email them. But, Chat doesn't work, I'm not on Facebook or Twitter, and the email options don't have anything for technical issues with books.
It's easier to try another ebook store than it is trying to get in touch with them.