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Originally Posted by DaveLessnau
It looks like the hardback version was published by Tor (as are most of her other ebooks). But, for this one, it looks like she decided to go self-published even though Tor had the publishing rights for the dead-tree version. Maybe this was her first shot at dipping her toe in and decided to let a publisher do the work after the experience.
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Almost definitely. The original contract for it probably didn't include the ebook rights, so she tried it herself.
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I don't have too much of an issue with Kobo over the lack of a TOC (though it's odd that the synced-to-Forma version, the Overdrive version, and the Amazon Kindle version (which is the version I first read via my library) all have TOCs).
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Why? It's been explained more than once what is happening. Different versions of the book are in different places. I'm not sure why you are surprised that is the case. Odds are, it was published without the ToC, people complained and the author updated the book but missed a location.
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My biggest complaint with Kobo is the, apparent, lack of any way to contact anyone over there.
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You mean, apart from the floating blue "Feedback" button on the right-hand side of all pages? Or the "Help" link that is in two places (top-right corner and in the first column in the grey section at the bottom). The latter takes you to help and FAQ pages, but there is a "Contact us" at the bottom of each of the help pages. Both will lead you to a chat option or a way to submit an issue.