Quote:
Originally Posted by DaveLessnau
Thanks for the reply. I did get an order confirmation email and I can understand delays in shipping. But the order not even showing up in their Order Status system after 4 days is a bit irksome (they had no problem charging my credit card instantly upon ordering). I did a chat with them and they say the order is being processed. Hopefully, I'll get a shipping confirmation email sometime soon.
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One thing to remember is that the ereader store is separate from the ebook store--If I remember you have to log in on the ereader store page and there should be a status button on the page. When i order my kobo back in February my card would not work had to use PayPal. My card does not work for foreign payment processors.
Edit: Url for checking status of ereader orders
https://us.kobobooks.com/pages/order-status
You have to copy paste you order number from you confirmation email--it will take a few days to show especially if you order on a Friday.
I received a confirmation email on 02_26_2021.
A shipment on the way email on 03_03_2021.
My Kobo arrived on 03_08_2021.
bernie