View Single Post
Old 03-30-2009, 03:39 PM   #37
rtf1976
Member
rtf1976 began at the beginning.
 
Posts: 11
Karma: 10
Join Date: Mar 2009
Device: Sony Reader
UPDATE:- Received a phone call fom Sony and I have to hand it to them they have agreed to repair or replace my reader under warranty.

I am extremely grateful and happy that Sony have decided to do this but am a little concerned that their initial response was basically "give us money to fix it"

Restored a little faith in Sony after sale care but I guess it takes you to find the right person who wants to help you.

Ps Would it be really cheeky of me to ask if they cant repair it and are going to replace it "Can I have a red one please?"
rtf1976 is offline   Reply With Quote