UPDATE:- Received a phone call fom Sony and I have to hand it to them they have agreed to repair or replace my reader under warranty.
I am extremely grateful and happy that Sony have decided to do this but am a little concerned that their initial response was basically "give us money to fix it"
Restored a little faith in Sony after sale care but I guess it takes you to find the right person who wants to help you.
Ps Would it be really cheeky of me to ask if they cant repair it and are going to replace it "Can I have a red one please?"
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