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Originally Posted by winstonma
First of all, I don't think the ADB debug mode would help because it is enabled after the system bootup. If you can't boot to Android, the ADB debug mode would not help.
If your Nova Pro get recognized by RKDevTool, then you still have no way to load the partitions onto the device.
I guess it is best to try to get your device into LOADER mode and see if your Nova Pro can be recognized by RKDevTool - Turn off your Nova Pro, then put your Nova Pro into LOADER mode. I really forgot how to get the device into LOADER mode. Either
- Hold the Power Button for 10 seconds, or
- Hold the Power Button and Home Button together
As there is no indicator on the screen to show you "you entered LOADER mode", you need to verify it using the next step.
- Connect your Nova Pro with the PC, then on PC run the RKDevTool
If you don't see the LOADER on screen, then it would be your best interest to contact the customer support.
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Thank you very much for your advise. As I am not able to get my device into LOADER mode anymore, I'll contact the customer service.
I wonder why the update is not released as an OTA yet.
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Many devices go into special USB modes without any indication on the screen or sound.
Especially in Windows this is a problem because missing drivers complicates things.
UsbView is an ancient (but still useful) utility from Microsoft.
https://ftdichip.com/wp-content/uplo...07/usbview.zip
You can see if your device is connected and what interface(s) it is presenting.
At the basic level, you can disconnect and reconnect your device and see if Windows "bongs".
If something is there, you need to check what it is and if it needs some drivers.
If you have a Linux computer around it's easy to just plug something in and then look in "dmesg" to see how it connected.
Finally, if you have a console UART connected, most (but not all) things will tell you what they are doing.
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Nice utility, thank you! I can hear the "bong" sound and the device is recognized as a Rockchip device, but stays in Maskrom mode.
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Disclaimer: I know nothing about RockChip. Did anyone mention what VID/PID the Loader is?)
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During the update procedure, when I install the driver, the USB ID is 2207 320A