Thread: Clara HD Bricked Clara HD after update?
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Old 05-22-2021, 03:04 AM   #24
davidfor
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Posts: 24,905
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Join Date: Jul 2011
Location: Sydney, Australia
Device: Kobo:Touch,Glo, AuraH2O, GloHD,AuraONE, ClaraHD, Libra H2O; tolinoepos
Quote:
Originally Posted by scwip View Post
Thanks davidfor,

With the hung screen it is very hard if not impossible for me to tell what the device is doing.

I have tried the manual restore and done the 20 second power button hold down (the led goes off after about 4 to 5 seconds)
That probably means it is powering off. The suggestion for 20 seconds is to guarantee it is if the device has hung, the shorter period might not be enough.
Quote:
When I turn it back on the led does come on but the screen still shows the 5 boxes and "restoring"

Seeing the screen is stuck at a very early stage of the restore process I suspect I'm not going to be able to complete manual resets with the state the device is currently in.
If you follow the steps and it doesn't restore, then it is another issue. Does the screen change when you turn it on?

If the manual factory reset doesn't work, you can try restoring the image I have sent you.
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