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scwip · 05-21-2021, 10:30 PM

Thanks davidfor,

With the hung screen it is very hard if not impossible for me to tell what the device is doing.

I have tried the manual restore and done the 20 second power button hold down (the led goes off after about 4 to 5 seconds)

When I turn it back on the led does come on but the screen still shows the 5 boxes and "restoring"

Seeing the screen is stuck at a very early stage of the restore process I suspect I'm not going to be able to complete manual resets with the state the device is currently in.

05-21-2021, 10:30 PM	#22
scwip Junior Member Posts: 4 Karma: 10 Join Date: May 2021 Device: Kobo ClaraHD	Thanks davidfor, With the hung screen it is very hard if not impossible for me to tell what the device is doing. I have tried the manual restore and done the 20 second power button hold down (the led goes off after about 4 to 5 seconds) When I turn it back on the led does come on but the screen still shows the 5 boxes and "restoring" Seeing the screen is stuck at a very early stage of the restore process I suspect I'm not going to be able to complete manual resets with the state the device is currently in.