Thread: Clara HD SD card image needed
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Old 05-21-2021, 04:22 AM   #377
davidfor
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Posts: 24,905
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Join Date: Jul 2011
Location: Sydney, Australia
Device: Kobo:Touch,Glo, AuraH2O, GloHD,AuraONE, ClaraHD, Libra H2O; tolinoepos
Quote:
Originally Posted by nyko View Post
hello,problems whit my kobo clara hd n249.
screen all white,no signs,no crash.
push power key i see white led on for 1 second then go off then go on but nothingh happens on display,push some seconds the led go off.
maybe lose firmware image on the sd card.
any help?
thnks to all.
First thing is to charge it. Do not assume that because the last time you looked at it it had some charge that it still does.

Then try a factory reset. Try the method in https://help.kobo.com/hc/en-us/artic...HD-or-Kobo-Nia. For step 2, hold the power button down for about 20 seconds. The screen won't change, but, that will force it to turn off.

If neither of the above work, you may need to try the image. And I have sent a PM with the link to the image.
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