|
Apologies for reviving an old thread but it appears I have a very similar issue to the OP with my Clara HD.
I had powered it off and just restarted it and was greeted by the restoring screen.
It has been stuck on the restoring screen since (most of the day). The screen shows 5 boxes, 1 is solid the other four are outlines.
The light is visible on the power button.
The device was at 100% battery having just been charged overnight.
I can't turn it off or get any response from it no matter how long the button is pressed.
I'd appreciate any suggestions on what I can try to get it going again.
Thanks
|