CC + Calibre(MacOS10.14.6) + iOS(14.4) = Device responded with incorrect information.
I've got a newer iPad, an old iPad, and a newer iPhone that have all previously worked ok with CC + Calibre. Recently I connected them up to do some rejigging of which books go on which device and I've found that, while the old iPad and the iPhone have worked fine, the newer iPad fails.
Calibre gives this "incorrect information" error and CC just crashes.
I've tried restarting both the iPad and my iMac but still get the same errors. I'd really appreciate some advice on how I can get this fixed (I have also emailed the CC iOS log to the devs via the in app option).
I've attached various error logs below.
Calibre comms error log
Spoiler:
Device responded with incorrect information
Traceback (most recent call last):
File "calibre/gui2/device.py", line 89, in run
File "calibre/gui2/device.py", line 515, in _books
File "calibre/devices/smart_device_app/driver.py", line 50, in _synchronizer
File "calibre/devices/smart_device_app/driver.py", line 1364, in books
File "calibre/devices/smart_device_app/driver.py", line 694, in _receive_from_client
calibre.devices.errors.ControlError: Device responded with incorrect information
Calibre debug log
Spoiler:
calibre Debug log
calibre 5.17 embedded-python: True is64bit: True
macOS-10.14.6-x86_64-i386-64bit Darwin ('64bit', '')
('Darwin', '18.7.0', 'Darwin Kernel Version 18.7.0: Tue Jan 12 22:04:47 PST 2021; root:xnu-4903.278.56~1/RELEASE_X86_64')
Python 3.8.5
OSX: ('10.14.6', ('', '', ''), 'x86_64')
Interface language: en_GB
Successfully initialized third party plugins: Amazon.com Multiple Countries (1, 0, 0) && Comments Cleaner (1, 3, 2) && Embed Comic Metadata (1, 6, 1) && Extract ISBN (1, 5, 0) && Find Duplicates (1, 8, 5) && Goodreads (1, 5, 1) && Library Codes (1, 0, 50) && Quality Check (1, 11, 2) && Reading List (1, 7, 6)
calibre 5.17 embedded-python: True is64bit: True
macOS-10.14.6-x86_64-i386-64bit Darwin ('64bit', '')
('Darwin', '18.7.0', 'Darwin Kernel Version 18.7.0: Tue Jan 12 22:04:47 PST 2021; root:xnu-4903.278.56~1/RELEASE_X86_64')
Python 3.8.5
OSX: ('10.14.6', ('', '', ''), 'x86_64')
Interface language: en_GB
Successfully initialized third party plugins: Amazon.com Multiple Countries (1, 0, 0) && Comments Cleaner (1, 3, 2) && Embed Comic Metadata (1, 6, 1) && Extract ISBN (1, 5, 0) && Find Duplicates (1, 8, 5) && Goodreads (1, 5, 1) && Library Codes (1, 0, 50) && Quality Check (1, 11, 2) && Reading List (1, 7, 6)
devicePixelRatio: 1.0
logicalDpi: 72.0 x 72.0
physicalDpi: 109.00000163701577 x 109.00000163701577
Using calibre Qt style: True
[0.00] Starting up...
[0.02] Showing splash screen...
[0.36] splash screen shown
[0.36] Initializing db...
[0.85] db initialized
[0.85] Constructing main UI...
[3.00] main UI initialized...
[3.00] Hiding splash screen
Starting QuickView
CalibreCompanion iOS log (this looks pretty useless to me, what exactly does it help with?)
CalibreCompanion iOS Log
CC_iOS_log.txt