Quote:
Originally Posted by shighfield
Actually they are easy to deal with in that way. As long as you have the orignial invoice they will be happy to help. Just don't expect a speedy return of your device.  |
I sent an email to sony support first, and got a quick reply as follows:
Quote:
Thank you for contacting Sony Support.
I'm sorry for the difficulty you're experiencing with the Sony Reader as there are dust particles inside the screen. Based on the information you've provided, it appears that the unit requires service. You can obtain the location and contact for your nearest Sony Authorized Service Center on our website at:
http://www.sony.ca/view/servicelocator.htm
Thank you for your time.
Sony of Canada, Ltd.
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Should I call the Coquitlam Depot, or take it to one of these suggested service places, that have probably never seen an eBook reader before?
WDE.
