With Calibre NOT running, can you see files (using explorer) on the device?
You might try renaming the metadata.calibre file (add a .bak) just in case it is corrupt. (the other file Calibre looks for is driveinfo.calibre, ~1K )
Note: metadata.calibre can take some time to regenerate after Calibre discovers the device. Wait it out (if Calibre does not crash)
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