Thread: Troubleshooting Kindle (10th Generation) won’t update and Amazon have been useless...
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Old 04-11-2021, 12:11 PM   #3
j.p.s
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Quote:
Originally Posted by CathyA View Post
2. Are you sure you have a basic Kindle and not a Paperwhite? Go to device info and look at the serial number. Does it start with either G0910L or G0910WH? If not, look up your actual model here: https://www.androidauthority.com/whi...-have-1073996/
The best kindle model identification site is

https://wiki.mobileread.com/wiki/Kindle_Serial_Numbers
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