Quote:
Originally Posted by Hemmi
I always write the confirmation number in my bank book, figuring that it'd be useful in an instance like this. Otherwise why do they give it? I'd ask for a manager, sounds like the person answering the phone didn't care to help you much.
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I used to take screen captures, but stopped. My bank has a history of the transactions going back a year.
I guess it is possible that something could go wrong and my bank may screw up, but I get cross checks (account activity and daily balances emails) that I thought the confirmation numbers were redundant.