Quote:
Originally Posted by Hemmi
I always write the confirmation number in my bank book, figuring that it'd be useful in an instance like this. Otherwise why do they give it? I'd ask for a manager, sounds like the person answering the phone didn't care to help you much.
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I do this, too. In my case, when I pay my credit card bill I write the payment date and confirmation number on the bill. They also offer an email confirmation, which I always ask for.