Possible Solution
Hopefully you solved the issue.
I noticed this behavior several times during the setup procedure, and while I am sure it is unrelated, especially after I factory reset my Nova 3.
My workaround, such as it is, is to go into gmail, or another google service and sign in, in the app. Also in google settings there is an option to add an email there. I cannot tell you which exact place took the email and bypassed that email, but that was the gist. Once one of the apps -or- settings took the email all proceeded fine from there.
I hope this helps.
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