MobileRead Forums - View Single Post - Forma Just rebooted on its own ?? without touching it for a day

jgbout · 03-18-2021, 12:31 PM

Kobo support reply is --- You can not leave it plugged in for more than 4 Hours or it can overload the battery and cause errors.

???? Doesn't sound right.

I kept asking if it was normal and they would not reply.
Asked me to disconnect the power and keep it disconnected.
Try turning off and on (which I knew would work)

They said it's at opimal use condition.

But is that normal I asked..... You can try a factory reset and try for a day. If "you" feel it needs, you can return it.

-----What kind of answer is that ?

03-18-2021, 12:31 PM	#5
jgbout Groupie Posts: 190 Karma: 20210 Join Date: Feb 2021 Device: none	Kobo support reply is --- You can not leave it plugged in for more than 4 Hours or it can overload the battery and cause errors. ???? Doesn't sound right. I kept asking if it was normal and they would not reply. Asked me to disconnect the power and keep it disconnected. Try turning off and on (which I knew would work) They said it's at opimal use condition. But is that normal I asked..... You can try a factory reset and try for a day. If "you" feel it needs, you can return it. -----What kind of answer is that ? Last edited by jgbout; 03-18-2021 at 12:38 PM.