@bitas1, @Randallflagg28: PM sent.
@Randallflagg28: If you have put the original card in, then you probably want to follow the full manual factory reset instructions. They are the last ones on
https://wiki.mobileread.com/wiki/Kobo_Reset:_Glo_HD. And check that the cable for the screen is still seated properly. And the card is seated as well. I've done both at various times.
@Penfield: You need to enable Private Messaging. This is in the "Edit Options" of the control panel. If this isn't there, it has to be added somehow. You can try posting in
https://www.mobileread.com/forums/sh...d.php?t=319819 to ask it to be enabled, or contact a moderator.