MobileRead Forums - View Single Post - Troubleshooting Kindle 4.1.1 (1813030025)

EAHope · 03-09-2021, 01:26 PM

Hello,

My oldest sister has this kindle 4.1.1 (1813030025). It's working just fine, but recently, she had got a new ebook reader. So she factory reset this kindle to give it to her oldest son for him to read at.

But now, no matter how many books are in the Library downloaded from the PC (as that always worked), they won't appear.

I've read somewhere the old account may be still bonded with this kindle unless this device is deleted from the account. But it somehow didn't help in many cases I've read about.

She also claims she never had an Amazon account bonded with this one. Actually, she said she had no Amazon account during the time she used this ebook reader. I personally have no idea. Apparently, she could load the books into it from the PC and read it just fine.

I tried to register it under my account, but it failed every single time even after another factory reset. The books are physically inside the ebook reader, but we can't access them.

My guess is, this Kindle is so old, Amazon just shut-it down and so, you can't register it and thus use it. But I haven't found any information about this being unsupported kindle. I also can't Update Kindle from the menu.

Is there anything I can do to make this work again without breaking the device?

Thank you :-)

03-09-2021, 01:26 PM	#1
EAHope Wacky Writer Posts: 11 Karma: 2076270 Join Date: Sep 2019 Location: Where electricity flows... Device: none	Kindle 4.1.1 (1813030025) Hello, My oldest sister has this kindle 4.1.1 (1813030025). It's working just fine, but recently, she had got a new ebook reader. So she factory reset this kindle to give it to her oldest son for him to read at. But now, no matter how many books are in the Library downloaded from the PC (as that always worked), they won't appear. I've read somewhere the old account may be still bonded with this kindle unless this device is deleted from the account. But it somehow didn't help in many cases I've read about. She also claims she never had an Amazon account bonded with this one. Actually, she said she had no Amazon account during the time she used this ebook reader. I personally have no idea. Apparently, she could load the books into it from the PC and read it just fine. I tried to register it under my account, but it failed every single time even after another factory reset. The books are physically inside the ebook reader, but we can't access them. My guess is, this Kindle is so old, Amazon just shut-it down and so, you can't register it and thus use it. But I haven't found any information about this being unsupported kindle. I also can't Update Kindle from the menu. Is there anything I can do to make this work again without breaking the device? Thank you :-)