Quote:
Originally Posted by EowynCarter
When you have 4-8 person, yeah, bug traker gets usefull, if not vital, to note down what's been done or not. In our case, we have one person doing support, so it wouldn't be of much help. it's up to you to remember what you've done or not.
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I think this is wrong. It is very useful even if only one person is doing support. If it is up to one person to remember to do everything and not misplace emails then things will be forgotten.