Quote:
Originally Posted by tompe
If a company refuse to answer upset customers than I really do not want to buy things from that company. I do not see how you can defend that behavior.
|
I can. But it depends. If someone e-mails a company saying "You stink. I hope you go down, fast." - then there is not much to say, is there? And these e-mail are not uncommon - I can garantee you. The costumer is really insulting, not asking for help.
The thing is, the costumer has rights, alright. But not every rights...
So I was clearly refering to insulting e-mails.