Awesome, thanks to both of you for the replies. I gave it a stab last night before I read this. I downloaded and extracted the glo firmware and put it in the .kobo directory but nothing changed. I'll go over your specifics though and try it again later. I'll let you know either way.
Thanks again, most troubleshooting searches for the Kobo end up in these forums with you guys.
Note: Initially the only visible files were the Calibre ones, so I deleted them in case Calibre (which was recognizing the device when I plugged in the USB) was somehow preventing the Kobo activation. I'll reinstall Calibre once I get the device up and running.
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