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The situation is more difficult too because I'm trying to help my parents, who actually own the car. The legal service won't speak to me, so I was there with her while my mother was on the phone and i wrote things down to try and keep her on track with the laptop by her and dates, information typed out. She was doing a good job but the stress gets to her, and she has done the phone meetings I do for her, and just isnt' getting anywhere. She's recovered now but was a PTSD survivor and disabled when I was growing up, so she can handle some stress, just needs breaks, and these phone calls take a lot out of her. My dad is almost 80 and is confused about this, can't keep up with it, just letting us handle it. At first he was saying he'd have to go back to work to get a new engine, but we told him no, the car isn't worth the money of a new engine, we shouldn't have to cover anything, and he can't work again because he can't walk long without falling. He's wearing two knee braces yesterday just staying at home.
I filed on their behalf with agencies and set the initial stuff up, but apparently in Florida they just aren't that helpful. I dealt with the insurance company completely on my own and they did not mind me handling the phone calls for my parents, but they weren't helpful at all and clearly and the adjuster told me the company has a limited policy and he said to keep pursuing it we'd have to look into arbitration against the company. He sent me the written email by request, as I"ve mentioned, and we've sent this to the Florida senior helpful, then legal services, and mentioned to Rural, but no one really seems to care to try to help apparently.
The low service lawyer is 25.00 for a 30 minute consult, we'll see, but my mom has to be the one to speak with him since she's the actual client.
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