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Old 03-04-2021, 07:59 AM   #182
ertila007
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ertila007 began at the beginning.
 
Posts: 5
Karma: 10
Join Date: Sep 2020
Device: Kindle Paperwhite 4
Diags Failure

I followed the steps 1 (because firmware was 5.13.4) and 2 and got an update error 12 when I should go to step of install factory rom.

I correctly skipped wifi settings, too.

What Can I do? Do a new factory reset? Get a new diags file?

Any help is appreciated.

I have a PW4 8GB.

Last edited by ertila007; 03-04-2021 at 08:02 AM.
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