Thread: Kindle Voyage update problem
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Old 02-28-2021, 06:22 AM   #8
John F
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Join Date: Feb 2009
Device: Kobo Clara 2E
Quote:
Originally Posted by Pulver View Post
Hello, my Kindle Voyage was auto updated but is stuck at the following screen:


If I hold the power button for 40 seconds the only thing that happens is that the update restarts and get stuck at the same screen again.

I have been searching for "Update Error: 5" but I can only find "there is not enough storage space for the update" - however since I cant access the Kindle in any way I cant clear space.

And there was a lot of space free before the update.

Any hints or suggestions ?
Are you sure you can't connect because it is in the process of updating? There are reports of problems with connecting (a read a lot of them in the Kobo section), maybe try different ports, cables, or a hub, device manager?

Good luck.
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