Quote:
Originally Posted by BoschBabe
Next I installed ADE and tried to download the book from the Kobo web site. Got an error from ADE (Unable to download, Error getting license …) Found instructions online for deauthorizing and reauthorizing the app, but when I installed ADE it had authorized/logged in with a very old email address and now it won’t deauthorize.
Thanks for your assistance thus far (and thanks in advance for any future assistance anyone can offer).
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Which version of ADE did you install? For older versions, you will need to use the command+shift+D keystroke combination with ADE open. Newer version should have a menu entry to deauthorize (Help => Erase authorization). In either case you will need the password for the account. If you don't have the account password, you can try the brute force method and delete activation.dat.
When I did a quick test, after the deauthorize, I still needed to to manually delete the activation.dat file. The easiest way to do this is to use the Finder Go menu, select the Go to folder option and enter /Users/<<your user account name>>/Library/Application Support/Adobe/Digital Editions and then drag activation.dat to the trash.