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Old 02-14-2021, 07:24 AM   #3
RdR24
Junior Member
RdR24 began at the beginning.
 
Posts: 4
Karma: 10
Join Date: Oct 2020
Device: Kobo Aura H2O II
Quote:
Originally Posted by kovidgoyal View Post
Thanks for the tip, sometimes one overlookes the things that are close.
  • Connect the Kobo directly to your computer, not via USB Hub
    That was already the case so I did not change this
  • Try a different USB cable and a different USB port on your computer
    That was already tried and also on different computers, so I did not change this

  • Log out of the Kobo and log in again, this causes it to rebuild the database, fixing corrupted database errors.
    This was what helped! I first was afraid I would loose all my markings but they survived, phew
  • Try upgrading the firmware on your Kobo Touch to the latest
    I think this happened also when I logged in. So I cannot clearly seperate what solved the issue
  • Try resetting the Kobo (sometimes this cures the problem for a little while, but then it re-appears, in which case you have to reset again and again)
    I did not try this, not needed now

  • Try only putting one or two books onto the Kobo at a time and do not keep large collections on the Kobo
    That would be difficult because it also serves as a sort of database to search something after a while
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