Thread: Kobo, Error communicating with device
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Old 02-13-2021, 06:14 PM   #3
davidfor
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Posts: 24,905
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Join Date: Jul 2011
Location: Sydney, Australia
Device: Kobo:Touch,Glo, AuraH2O, GloHD,AuraONE, ClaraHD, Libra H2O; tolinoepos
@Clem2605: That is generally a sign of a corrupt database on the device. How it got corrupted, I don't know. A common reason is not safely ejecting the device.

The solution is to restore a recent backup of the database if you have one. If you don't, you will need to sign out of the Kobo account. That will create a new database when you sign in again. Unfortunately, you will lose the reading status and annotations from sideloaded books. If that doesn't work, you might need to do a factory reset.
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