Quote:
Originally Posted by lordvetinari2
They are there to make customers believe problems are their fault, and to make them stay in the same ISP, not to return products, etc.
I honestly can't think of them as saying "sir". It's typical of them to get angry at customers when they are not treated with the utmost respect.
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Ah, this explains a great deal: now I know where our local cable company does its recruiting!