|
I also ordered mine from Best Buy and am the fellow forum member having issues with the touchscreen. There's lots to like about this device, but all the excessive tapping trying to get things to respond is doing a number on my carpal tunnel. (I don't think an ereader has ever done that to me before!) I wrote to Boox on Facebook and got no response. Today, I sent them a message from the device under "Feedback." I'll see if I hear back and also looking forward to the report from LittleBiG on his replacement. Depending on what I find out, I'll either exchange it or get a refund. I almost didn't buy from Best Buy because everyone else online was ordering a free cover, but then I read a lot of people not crazy about the adhesive style cover it comes with and thought I'd rather go with an option with an easy return if there's a problem and now glad I did!
|