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Old 01-13-2021, 05:29 AM   #1
rorocorti
Junior Member
rorocorti began at the beginning.
 
Posts: 8
Karma: 10
Join Date: Jan 2021
Device: KOBO GLO HD
Kobo GLO HD stuck on "connecting & charging" page

Hi everyone,

Since a few days my Kobo GLO HD 4go is stucked on the "connecting & charging" page.

After looking a lot of threads, I've tried :

* soft reset
* hard reset
* new firmware on new SD CARD (from this forum)
* disconnect battery during one night
* chat with official KOBO "help" (useless, they'll make an offer to buy a new one)

But all of this did not work, I don't understand why my Kobo is stucked on the same page even without battery connected...

If anyone have a solution, thanks in advance.

ps : just before the crash I had some issues with "DRM" and had to reboot my Kobo glo
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