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I wrote this also in an other thread where it was not helping. But as it help me and it sounds again same to my issue, I will repeat here ... as I can remember the pain.
Recently and suddenly my kobo aura one was not recognized by win10 anymore while glo hd had no issue.
After ... horrible time ... I got the following hint which help. Translated by Google, therefore the menu naming could be different.
In short: deinstall the device with its driver, disconnect and connect again.
Control Panel, Administration, in the right field: Computer Management, left: Disk Management, search for this “Disk” (Note: kobo was at least shown as something like «non known space» without a device number.) , right mouse button, Properties, Tab Driver, Uninstall device, tick remove driver. Unplug reader and reconnect.
Works ongoing since three month (keep finger crossed).
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