Thread: Nia Kobo nia don't Connect to PC.
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Old 01-07-2021, 07:45 PM   #5
davidfor
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Posts: 24,905
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Join Date: Jul 2011
Location: Sydney, Australia
Device: Kobo:Touch,Glo, AuraH2O, GloHD,AuraONE, ClaraHD, Libra H2O; tolinoepos
Quote:
Originally Posted by kobocu View Post
I do not know. The device is new. It has no problem.

I just can't touch the connection screen that pops up. But the margins can be touched. I can touch the upper part of the wifi, search, lighting, etc. settings.
Do you mean that the touch is working everywhere except for the two buttons on the connect to PC dialog? Do those spots work at other times? Such as in the book list or when a book is opened. If the spots never work it would suggest a hardware fault. And I would recommend returning it as faulty.

If it is working at other times, it could be an updated didn't install properly. I would suggest doing a manual factory reset. This is not the one in the Device information screen. Follow these instructions: https://help.kobo.com/hc/en-us/artic...HD-or-Kobo-Nia. That will wipe the device and put the original firmware back on it and the device can do the update over WiFi or using the Kobo desktop application.
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