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Old 10-06-2006, 04:22 PM   #17
scotty1024
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Posts: 1,300
Karma: 1479
Join Date: Jul 2006
Location: Peoples Republic of Washington
Device: Reader / iPhone / Librie / Kindle
I just called SonyStyleCare and was told that my order may be shipped Oct 17.

When I asked about the shipping charges the lady actually said: "Sir, at the time you placed the order you were advised of the shipping charges, they will not change."

I told her "Yes, but at the time I placed the order your system said the unit would ship Sep 28, and it was worth $112.50 to me then to have had it Sep 29."

She put me on hold and when she came back she told me they might be able to adjust my order to reflect a new shipping charge of $18.

Her training needs help, she left me feeling like Sony was incapable of helping me.
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