I just called SonyStyleCare and was told that my order may be shipped Oct 17.
When I asked about the shipping charges the lady actually said: "Sir, at the time you placed the order you were advised of the shipping charges, they will not change."
I told her "Yes, but at the time I placed the order your system said the unit would ship Sep 28, and it was worth $112.50 to me then to have had it Sep 29."
She put me on hold and when she came back she told me they might be able to adjust my order to reflect a new shipping charge of $18.
Her training needs help, she left me feeling like Sony was incapable of helping me.
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