Quote:
Originally Posted by davidfor
@Cactus Chef: That is not likely to be a battery problem. That looks like the device hung for some reason or other. It could have been during a sync as @ReaLx3m suggests. Or something else. Depending on what happened, there could be a trace log in the .kobo directory which could give Kobo a hint of what went wrong.
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Battery being at 15% when he plugs it , contributes to my theory and makes me think it is a battery problem. But hopefully those logs will prove me wrong, and the issue can be resolved with much less hassle.
Edit:Im assuming because he already factory reseted its not a software problem. But if we remove that assumption, yes , it can be a stuck sync that actually drains the battery in couple of hours.