That is strange. Perhaps having more then one add-in is causing the BCT buttons to be minimized, I'll think about it some more. Another thing you could try is disabling the Omnipage add-in, just for an experiment, and see if the buttons open properly. If you click on the Office icon > Word Options > Add-Ins, you should be able to disable it somewhere in there. Sorry I can't be more help just yet, but Word 2007 is a pain to me. It seems to fight you every step of the way.
-MJ
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