Quote:
Originally Posted by BetterRed
I think I missed an SMS on my mobile asking for confirmation, so they flagged it as a possible fraudulent transaction, hence the kerfuffle. That the teller had to wait in the same telephone queue as customers was the surprising bit - luckily I had something to read.
BR
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In that case maybe not altogether unreasonable to block account, though their process could benefit from some streamlining...