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maybe this is out of topic but maybe you face the same issue as I. Recently and suddenly my kobo aura one was not recognized by win10 anymore while glo hd had no issue.
After ... horrible time ... I got the following hint which help. Translated by Google, therefore the menu naming could be different.
In short: deinstall the device with its driver, disconnect and connect again.
Control Panel, Administration, in the right field: Computer Management, left: Disk Management, search for this “Disk”, right mouse button, Properties, Tab Driver, Uninstall device, tick remove driver. Unplug reader and reconnect.
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