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Old 12-14-2020, 01:14 PM   #1
JOTAELEBE
Junior Member
JOTAELEBE began at the beginning.
 
Posts: 3
Karma: 10
Join Date: Dec 2020
Location: Boadilla del Monte, Madrid, Espaņa
Device: Kindle Paperwhite
Question Calibre does not recognize my Kindle

Hello everyone.

I have reviewed the posts related to this problem but in none I have found the solution. I have also read Kovid Goyal's sticky post "My device is not detected by calibre", but the problem continues.

My problem: CALIBRE 5.7.2 doesn't recognize my Kindle device.

And this is my situation:

1. I have a Kindle Paperwhite.
2. Windows 10 (64 bits) does recognize the device, it appears in the file explorer.
3. Until now I was connecting the device to CALIBRE on a computer (Windows 10, 64 bits) that has never given me a problem, but now having a new computer is when it doesn't work.
4. I have tried on different usb ports.
5. I have all the Kindle-related Device Interface plug-ins enabled.
6. There is no device in Preferences / Ignored Devices.
7. I include in an attached file the text that appears in debug device detection (in Preferences / Miscellaneous).

Can anybody help me???

Thank you very much in advance!!.

Attached Files
File Type: txt debug.txt (2.0 KB, 304 views)
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