MobileRead Forums - View Single Post - Glo Kobo Glo frozen on powered off screen

bluesteely · 12-11-2020, 12:05 AM

Hi all,

I got a used Kobo Glo a few months ago and it was working fine. I didn't use it for a few weeks and decided to pick it up yesterday to read it, but it was frozen on the powered off screen (see attached). There are also some white and grey straight lines running across the screen, though I think they were always there (I'm not certain about this though).

https://ibb.co/VvnTVbB

The backlight works as normal and will turn off when I switch the device off (almost as if the device is working, it's just the screen is not showing anything). I have tried charging it (the LED flashes when charging), running it out of battery and charging it again, doing a reset with the pinhole, doing a factory reset ... And nothing has changed. When I try turning it on, the LED flashes like: blue, green, blue, green, green, green, green. I also opened up the Kobo to take a look inside, though from my (admittedly limited) knowledge it doesn't look like anything is wrong there (see image attached).

https://ibb.co/gZkHzbZ

My computer does not seem to recognise it being plugged in, though this has always been an issue and I may not have tried enough different USB cables.

Any help would be appreciated.

12-11-2020, 12:05 AM	#1
bluesteely Junior Member Posts: 2 Karma: 10 Join Date: Dec 2020 Device: Kobo Glo	Kobo Glo frozen on powered off screen Hi all, I got a used Kobo Glo a few months ago and it was working fine. I didn't use it for a few weeks and decided to pick it up yesterday to read it, but it was frozen on the powered off screen (see attached). There are also some white and grey straight lines running across the screen, though I think they were always there (I'm not certain about this though). https://ibb.co/VvnTVbB The backlight works as normal and will turn off when I switch the device off (almost as if the device is working, it's just the screen is not showing anything). I have tried charging it (the LED flashes when charging), running it out of battery and charging it again, doing a reset with the pinhole, doing a factory reset ... And nothing has changed. When I try turning it on, the LED flashes like: blue, green, blue, green, green, green, green. I also opened up the Kobo to take a look inside, though from my (admittedly limited) knowledge it doesn't look like anything is wrong there (see image attached). https://ibb.co/gZkHzbZ My computer does not seem to recognise it being plugged in, though this has always been an issue and I may not have tried enough different USB cables. Any help would be appreciated. Last edited by bluesteely; 12-11-2020 at 12:08 AM.